Refund Policy

Operator: LIFANGDENG, an individual merchant based in China. Business correspondence address: China. Customer, refund and legal notices: support@memeyourclip.com.

One-time purchases: if none of the credits from a purchase have been used, you may request a full refund within 14 days of purchase. Once any credit from that purchase has been used, the remaining credits are not refundable. One-time credits do not expire.

Failed video tasks: credits consumed by a task that fails are returned automatically to your balance. A completed video is not automatically eligible for a refund because its appearance differs from your expectations; contact support if the result is clearly broken or the paid service did not work as described.

Duplicate charges are refunded in full. To request a refund, email support@memeyourclip.com with your account email, purchase date and order reference. Approved refunds are returned through the payment provider to the original payment method; refunded credits are removed from your account.